{"id":155,"date":"2024-06-08T12:58:30","date_gmt":"2024-06-08T10:58:30","guid":{"rendered":"https:\/\/www.tni-medical.de\/en\/?page_id=155"},"modified":"2025-04-15T10:10:40","modified_gmt":"2025-04-15T08:10:40","slug":"service-support","status":"publish","type":"page","link":"https:\/\/www.tni-medical.de\/en\/contact\/service-support\/","title":{"rendered":"Service\/Support"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Service and Support<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Do you need help?<br>Here you can get help from the people who know our products best.<\/p>\n\n\n\n<p><strong>Our telephone hours in the W\u00fcrzburg office:<\/strong><br>Mon. \u2013 Thurs.: 08.00 \u2013 12.00 and 13.00 \u2013 17.00<br>Fri: 08.00 \u2013 14.00<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>We ask for your understanding that on-site visits are only possible by prior appointment.<\/p>\n\n\n\n<p>Contact us by email or phone.<br>For questions about our products, orders or general inquiries, please contact us at:<br><a href=\"tel:+4993120792902\">+49 931 20 79 29 02<\/a><br><a href=\"mailto:info.TNI@masimo.com\">info.TNI@masimo.com<\/a><\/p>\n\n\n\n<p>If you have urgent technical problems with our products, you can reach us outside of opening hours:<br><a href=\"tel:+498000735366\">08000 73 53 66<\/a> (free of charge)<\/p>\n\n\n\n<p>or during opening hours by email: <a href=\"mailto:service.deutschland.TNI@masimo.com\">service.deutschland.TNI@masimo.com<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920-1024x1024.png\" alt=\"Layout image: Customer Service\" class=\"wp-image-262\" style=\"width:300px;height:auto\" srcset=\"https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920-1024x1024.png 1024w, https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920-300x300.png 300w, https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920-150x150.png 150w, https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920-768x768.png 768w, https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920-1536x1536.png 1536w, https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920-800x800.png 800w, https:\/\/www.tni-medical.de\/en\/wp-content\/uploads\/sites\/3\/2024\/06\/customer-service-1460518_1920.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/www.tni-medical.de\/en\/contact\/\">You can also use our contact form.<\/a><\/p>\n<div class=\"pvc_clear\"><\/div><p id=\"pvc_stats_155\" class=\"pvc_stats all  \" data-element-id=\"155\" style=\"\"><i class=\"pvc-stats-icon small\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/www.tni-medical.de\/en\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p><div class=\"pvc_clear\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Service and Support Do you need help?Here you can get help from the people who know our products best. Contact us by email or phone.For questions about our products, orders or general inquiries, please contact us at:+49 931 20 79 29 02info.TNI@masimo.com If you have urgent technical problems with our products, you can reach us [&hellip;]<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_155\" class=\"pvc_stats all  \" data-element-id=\"155\" style=\"\"><i class=\"pvc-stats-icon small\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/www.tni-medical.de\/en\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":17,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-155","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service\/Support - TNI medical AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tni-medical.de\/en\/contact\/service-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service\/Support - TNI medical AG\" \/>\n<meta property=\"og:description\" content=\"Service and Support Do you need help?Here you can get help from the people who know our products best. 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